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Account Director


The Account Director in New York will oversee all facility services for an account, with responsibility for budgets, service quality and site teams. The role involves coordinating with the client’s facilities team and managing supervisors across shifts.

The Role


As the Account Director, you'll:

  • Lead site managers and supervisors across shifts and standardize site procedures.
  • Coordinate work requests, resources and VIP events with the client’s facilities team.
  • Manage annual cleaning and maintenance schedules, staffing levels and service contracts.
  • Track service quality and enforce site safety procedures and OSHA requirements.
  • Prepare labor and expense budgets, monitor spending and identify cost reductions.
  • Lead and mentor the operations team to deliver consistent service.
About You

To be successful as the Account Director, you'll have:

  • A diploma, degree or postgraduate qualification in management, facility management, project management or a related service subject.
  • At least three years of facility site management experience.
  • Experience working with union and nonunion hourly workforces.
  • Working knowledge of project management, business administration and budget management.
  • Proficiency in Microsoft Word and Excel, and aptitude to learn other programs.
  • Strong leadership, interpersonal and written and verbal communication skills.
  • Flexibility to work nights, weekends and holidays.
What's in it for You?
  • Annual salary of $125,000–$145,000.
  • Permanent employment.
  • Operational site-based role in New York.
Apply Now

To apply for the position of Account Director, click Apply Now to send your resume to Ben Grant.


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