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Operations Director - Property Management

Colorado Permanent USD100K - USD110K / Year

A respected organisation in the residential property and facilities management sector is seeking an experienced Operations Director to take charge of one of its flagship communities. Based on-site and working closely with cross-functional teams, you’ll lead both strategic planning and day-to-day operations—delivering top-tier service to residents while driving performance and long-term success.

As the Operations Director, you’ll:
  • Oversee all operational aspects of residential property management, including leasing, facilities, and community engagement.
  • Lead a high-performing team by recruiting, mentoring, and retaining talent aligned with core company values.
  • Drive occupancy through effective marketing strategies and a strong customer experience focus.
  • Manage compliance, ensure adherence to internal policies, and foster continuous improvement in service delivery.
  • Collaborate with facilities management to solve recurring issues and meet operational performance metrics.
  • Lead budgeting, forecasting, and financial reporting, ensuring targets are met and data integrity is maintained (via Yardi).
  • Engage proactively with residents, internal teams, and stakeholders to build trust, gather feedback, and enhance operations.
  • Support broader business goals through cross-department collaboration, including project development and external partnerships.
To be successful in the role of Operations Director, you’ll bring:
  • 10+ years of experience in property management, hospitality, or a related sector.
  • 7+ years in a leadership or senior operational management role.
  • Strong financial acumen with experience managing budgets, forecasts, and expenditure.
  • Excellent leadership, team-building, and communication skills.
  • A strategic mindset with hands-on problem-solving ability and a passion for service.
  • A valid driver’s licence and clean driving record.
  • Preferred: ARM (IREM) or CAM (BOMA) designation—or willingness to obtain one.
  • A collaborative, empathetic approach that aligns with the organisation’s “WeCare” values.
What’s in it for you? This is more than a leadership role—it’s a career-defining opportunity in an organisation that values wellbeing, accountability, and personal growth. You’ll enjoy:
  • A competitive executive salary and performance-related bonus
  • A collaborative, people-first culture grounded in values
  • Access to learning and development programmes tailored to your goals
  • A clear path for progression within a stable and respected organisation
  • The chance to make a real difference in residents’ lives and the wider community
How to apply?
To apply for the position of Operations Director, click ‘Apply Now’ and send your CV to Josh Greatrix. Interviews are taking place now, don’t miss your chance to step into this high-impact leadership role.