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Operations Manager - Durham, NC

North Carolina Permanent USD135K - USD140K / Year


Are you prepared to lead a team and deliver exceptional results in the pharmaceutical industry?

 This role is crucial for ensuring that high-stakes operations are executed to the highest safety and quality standards.
The Role As the Operations Manager, you will lead all aspects of soft services and vendor management for a large-scale manufacturing environment. You’ll:
  • Oversee Integrated Services: Manage landscaping, janitorial, shipping/receiving, cafeteria, mailroom, waste/hazard, and lab garment services to ensure alignment with Key Performance Indicators (KPIs).
  • Ensure Regulatory Excellence: Maintain strict compliance with national codes and industry standards, including JCAHO, ISO 14001, and cGMP (Good Manufacturing Practices).
  • Optimize Vendor Performance: Lead existing and new outsource provider contracts and drive the Request for Proposal (RFP) process to ensure premier pricing and service levels.
  • Champion Safety: Coordinate and implement safety programs in line with specific safety requirements, actively promoting a culture of safe work practices.
  • Execute Facility Inspections: Conduct thorough inspections of site facilities, documenting results and rectifying any issues or concerns promptly.
  • Lead & Develop: Directly supervise and support a dedicated team of four reports.
You To be successful in the role of Operations Manager, you’ll bring:
  • Education: A high school diploma or GED is required; a Bachelor’s degree is preferred.
  • Industry Expertise: A minimum of 4 years of experience leading soft services operations specifically within the Pharmaceutical or Life Sciences industry (Manufacturing experience is highly preferred).
  • Technical Aptitude: Highly preferred technical engineering knowledge in HVAC, Mechanical, or Electrical/Plumbing within a Facilities Engineering context.
  • Leadership: Proven experience in developing, mentoring, and growing high-performing teams.
What’s in it for you? The organization is dedicated to innovation and excellence, maintaining a strong commitment to safety and industry-leading performance standards. This role provides a unique opportunity to lead critical functions within a massive 800,000 sq. ft. site, offering invaluable experience in the specialized world of pharmaceutical manufacturing operations.

Apply Now! To apply for the position of Operations Manager, click ‘Apply Now’ and submit your CV for consideration. Interviews are taking place now—don’t miss your chance to join a leader in the pharmaceutical sector.