Regional Director of Operations - Facilities Management (Healthcare)
North Carolina Permanent £160K
- £170K / Year
Job Title: Regional Director of Operations – Facilities Management (Healthcare) Location: Southeast US (Preferred: Charlotte, NC) Travel: Extensive (Up to 90%) Position Summary: Boden Talent is seeking an accomplished
Regional Director of Operations for our client to lead the strategic and operational performance of multiple healthcare facility sites within our Plant Operations Division. As a key member of the district leadership team, this individual will drive excellence across operational, financial, and regulatory functions while fostering strong client relationships and mentoring field leadership.
This is a high-impact role focused on delivering measurable outcomes across multiple acute care hospital locations, ensuring compliance, operational efficiency, and outstanding service delivery.
Key Responsibilities: - Lead and manage all facilities operations across a multi-site region, ensuring alignment with client expectations and regulatory standards.
- Provide strategic direction and support to District Directors, site-based managers, and facility teams.
- Establish and maintain strong relationships with hospital clients and stakeholders to ensure high levels of satisfaction and service excellence.
- Champion continuous improvement by developing and monitoring action plans that drive operational performance.
- Ensure compliance with federal, state, and local regulations including Joint Commission (TJC), CMS, OSHA, EPA, and other governing bodies.
- Drive financial accountability by managing budgets, analyzing P&L performance, and supporting revenue growth initiatives.
- Conduct regular site visits, operational audits, and quarterly business reviews to assess performance and compliance.
- Support new business development efforts and ensure smooth transitions during contract start-ups.
- Lead with integrity and fairness, ensuring consistent application of HR and company policies across the region.
Qualifications & Experience: - Bachelor’s degree required; degree in Engineering or related technical discipline strongly preferred. Master’s degree a plus.
- Minimum of 10 years' multi-site experience in Healthcare Facilities Management, specifically within acute care hospital environments.
- Proven experience in managing P&L responsibilities and achieving financial targets.
- Strong knowledge of healthcare facility systems including mechanical, electrical, and structural components.
- Comprehensive understanding of NFPA, TJC, CMS, DNV, EPA, OSHA, ADA, and related compliance standards.
- CHFM (Certified Healthcare Facility Manager) certification preferred.
- Contract services and union experience highly desirable.
- Proficient with CMMS platforms and Microsoft Office tools (Excel, Word, Outlook).
- Demonstrated ability to lead, influence, and inspire cross-functional teams.
- Excellent communication, decision-making, and problem-solving skills.
- High degree of resilience and adaptability in fast-paced, high-pressure environments.
Additional Information: - This role requires frequent travel across the region (up to 90%).
- Candidates must be based in or willing to relocate to the Southeast United States (preferred location: Charlotte, NC).
