Facilities Management

The Hidden Crisis in Facilities Management Recruitment: What Companies Must Do to Attract Top Talent

April 9, 2025

The facilities management recruitment landscape is undergoing a seismic shift: a hidden talent crisis. As experienced professionals retire and the demand for efficient facility operations increases, companies are finding it increasingly difficult to attract and retain top-tier talent. To navigate this landscape successfully, organizations must adopt proactive strategies that appeal to today’s workforce.

Understanding the Facilities Management Talent Shortage

Several factors contribute to the current talent shortage in facilities management:

  • Aging Workforce: The average age of FM professionals is 49 years, with a significant portion nearing retirement. The International Facility Management Association (IFMA) suggests that as many as 40% of facilities managers in high-income countries will retire by 2026.
  • Lack of Awareness: Despite its critical role, facilities management remains underrecognized as a career path. This lack of awareness contributes to a limited influx of new talent into the field.
  • Evolving Skill Requirements: Modern FM roles demand a blend of traditional maintenance skills and proficiency in advanced technologies. The changing nature of buildings means that facilities engineers now need to understand both archaic mechanical systems and modern digital controls.

FM Recruitment Strategies to Attract Top Talent

To tackle this challenge head-on, companies must evolve their facilities management recruitment efforts. Here’s how:

1. Enhance Employer Branding

Develop a compelling employer brand that reflects your company’s values, mission and culture. Highlight unique aspects of your organization, such as innovative projects, employee success stories and community involvement. A strong employer brand can make your company more attractive to potential candidates.

2. Leverage Technology

Investing in modern technology not only streamlines operations but also appeals to tech-savvy professionals. Utilize facilities management software to enhance efficiency and demonstrate your commitment to innovation.

3. Offer Professional Development Opportunities

Provide continuous learning and development programs to help employees advance their skills. This could include training sessions, certification or mentorship programs. Opportunities for growth can increase job satisfaction and loyalty.

4. Promote Work-Life Balance

Implement policies that support a healthy work-life balance, such as flexible working hours or remote work options. This approach can make your organization more appealing to a diverse range of candidates.

5. Foster a Collaborative Environment

Create a workplace culture that encourages collaboration and open communication. This can lead to increased job satisfaction and a sense of belonging among employees.

6. Implement Employee Referral Programs

Encourage current employees to refer qualified candidates by offering incentives. Employee referrals can be an effective way to find talent that fits well with your company culture.

7. Engage with Educational Institutions

Partner with colleges and trade schools to create internship or apprenticeship programs. This not only helps in building a pipeline of future talent but also raises awareness about careers in facilities management among students.

facilities management recruitment strategies

Retention: The Other Half of FM Recruitment

Hiring is just the beginning. To sustain success in facilities management recruitment, companies must also focus on long-term retention.

  • Recognize and Reward Performance: Implement programs that acknowledge and reward employees’ contributions, fostering a sense of appreciation and motivation.
  • Provide Clear Career Pathways: Offer transparent advancement opportunities within the organization, helping employees envision a long-term future with your company.
  • Cultivate a Positive Work Environment: Foster a culture of respect, inclusivity, and support, ensuring employees feel valued and engaged.

The hidden talent crisis in facilities management is no longer a future concern — it’s here. But with the right recruitment and retention strategies, organizations can build resilient, high-performing FM teams ready to meet the challenges of modern facilities operations.

By focusing on strategic facilities management recruitment, companies not only close the talent gap — they position themselves as employers of choice in a rapidly evolving industry. 

Register a vacancy with us today, to find out how we can help you streamline your facilities management recruitment strategies.